Features

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Event creation

Publish to your own website

Use a custom-built Sellout integrated website and automatically publish events directly to your website within moments of creating them on the Sellout platform. Reduce your workload and eliminate data-entry mistakes. Inquire about a Sellout Custom Website today.

Built-in holds

Set aside any number of tickets to be kept as holds, and prevent them from being sold to the general public. You can then issue comps and gifts from these holds for special attendees.

Different event types

Different types of events have different needs. That's why Sellout first finds out what kind of event you are creating. A concert? A conference? A yoga class? We have customized fields for a variety of different event types, to make sure that the event information is properly propagated and published for your potential customers.

Our event creator ensures your event looks and feels just right so your customers have the best experience from the start.

Public or private publishing

Choose to have your event pages publicly indexed, or secretly indexed so that they are only available to those with a link. This way you can keep public events public, and private events under wraps.

Presale, discount, and access codes

Everyone like to feel like a VIP! Reward customers, build loyalty and pack the room by creating secret passwords that give customers access to special presale tickets, discounts on orders, and access codes that display hidden tickets. Limit the number of codes that can be used in total, and track them as they're being used to get real time insights.

Survey questions

Need to ask for a physical address? Want to know whether or not your customers want to join a mailing list? Add any number of survey questions to the checkout process to collect valuable information from your customers as they are making a purchase.

Waivers & consent forms

If you need to require customers to sign a liability waiver at the point of purchase, it's as easy as copying and pasting the waiver into the event creator and Sellout will automatically require ticket buyers to consent to it before they are able to check out.

Additional fees

Add additional fees to any event or venue. These fees are paid for by the customer and simply wrapped into the total fees that they pay at the time of checkout. This is a great way to cover venue rental costs, maintenance, and other expenses without jacking up the base ticket price.

Scheduled announcements & sales

Timing is everything. Schedule automated announcement dates, on sale dates and sale end dates for events so that you can set it and forget it, and kick back as the sales roll in on the on sale date.

No fees for free events

We don't charge you to create free events on Sellout. Not now, not ever. So if you just need an easy way to keep track of RSVPs, or send out event reminders for a free-to-attend experience, we've got you covered. It's on us.

Unlimited seating charts

Design seating charts without limits by using our finely crafted and frequently updated seating chart builder. Create an infinite number of different charts with various sections, layouts, and colors to fit all your different events.

Add-on upgrades

Add additional non-ticket items such as merchandise or food to any ticket purchasing experience. These upgrades are their own line items in sales reports so that they don't get combined and confused with other ticket sales, and are kept separately. We don't charge any additional fees for add on items, so create them to your heart's content!

Duplicate events

Don't always start from scratch. Duplicate a previously built event and change up only a few fields to make event creation a breeze for you.

Tiered ticket pricing

Make more money, encourage customers to buy now, and give discounts to early actors or bulk purchases. Set time and/or quantity limits to trigger price increases to the next tier. It's fully automated which means once you set it, you can just let Sellout do the work.

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Selling tickets

Credit & debit card purchases

Your customers' payment data is never at risk of a breach. All online purchases are paid via credit or debit card and secured by Stripe, the world leader in payment compliance and security.

Super fast checkout

We tirelessly tested our checkout system to make it super fast and smooth on all devices. New customers can checkout in about 30 seconds, while returning customers often get through the entire process in less than 10 seconds giving peace of mind to those trying to get ahold of high-demand tickets before they sell out.

Checkout on any site

Keep customers on your page. Sellout's Purchase Portal appears as a popup on top of any site you choose. This means customers don't have to go through a portal on Sellout's own site, and the experience remains white labeled to you. As soon as checkout is complete, customers are right back on your own site.

Mobile ticket delivery

Deliver ticekts dierctly to your customers' pocket. Tickets, receipts, and confirmations are delivered redundantly by email and SMS and your customer receives them within seconds of completing purchase. When tickets are delivered via SMS, customers have quick access to them when they arrive at the venue.

Automated email & SMS notifications

Keep your audience in the know. Sellout sends confirmations, event reminders, and ticket barcodes all redundantly via SMS & Email simultaneously. This ensures a smooth and fast delivery in whatever medium works best for your customers.

Save payment information for returning customers

Reduce checkout time for returning customers. Anytime a customer purchases a ticket on Sellout, their payment information is stored using Stripe's highly secure encryption protocols. That way, any time they return they can checkout within seconds without ever entering payment information again.

Comp or gift tickets

If you need to send free tickets or upgrades to your customers, Sellout makes it incredibly simple to reserve or send selected items through the Event Dashboard.

Mobile optimized checkout

Ensure your customers get the best experience from any device. Over 50% of ticket purchases will most likely be initiated through a mobile device like a smartphone. Because of that, Sellout designed the checkout process mobile-first so that it looks slick and runs quickly on small and large devices alike.

White labeled checkout

Own the brand experience from beginning to end. Because Sellout's Purchase Portal opens as a pop-up over any site, it appears as a white-labeled experience that feels fully branded to you. Customers' are never re-routed to another domain, and may not even have any idea that they are using the Sellout platform. The experience stays with you as it should.

Passwordless checkout

Never deal with lost customer passwords or locked accounts again. Customers smoothly slide through checkout using SMS verification, meaning they never have to create an account or remember a password to purchase tickets within seconds of starting checkout. This means more conversions for you.

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Event management

Facebook Pixel & Google Tag Manager integration

Intelligently market your events. Use the most sophisticated marketing tech in the industry to track conversions and add-to-cart functions with both Google and Facebook so that you can make strategic digital advertising decisions.

Allocate and modify ticket quantities on the fly

If you need to add or reduce the quantity of available tickets for purchase while tickets are still being sold, Sellout lets you do it all in real time. You can even change the price of tickets or upgrades on the fly if quick adjustments need to be made.

Full or partial refunds

Refund situations can differ across the board, so Sellout allows users to issue full or partial refunds, cash refunds, or even cancelling tickets without issuing a refund. Cover all your bases, no matter the circunstance.

Responsive mobile dashboard

Mangae your events from anywhere. Create, modify, check event stats, scan and sell on either a desktop or a mobile device straight out of the box. Everything Sellout can do is made to fit all screen sizes.

Real-time attendance stats

Guage flow and eliminate bottlenecks. As attendees come through the door, Sellout tracks every single ticket and upgrade scan in real time, and displays a graph that shows how attendees have flowed in over time.

Scan tickets on desktop or mobile

No extra hardware necessary. Pop up the scanning tool for an event at any time on any device and check in customers in seconds. Our super fast scanning tool allows you to check in multiple tickets in one order all at one time, increasing flow through lines.

Add to existing order

Sellout makes managing orders as flexible as possible. If a customer makes an order but wants to add ticket or upgrade items later, Sellout fully supports adding items to an order after the fact, and billing the customer with a followup charge.

In-person POS

Sell tickets on-site or in-person from anywhere. Swipe credit cards (credit card reader required) or take cash payments from anywhere with any device. Operating a box office is a breeze with our super speedy point-of-sale checkout features.

Instant payouts

Get paid instantly. As soon as a payment comes through our system, we send it to you within seconds. We don't hold onto your money ever, and typically it arrives in your bank within 2 business days after a purchase is made.

Export sales reports

Export extensive sales reports with perfectly accurate numbers showing ticket sales, upgrade sales, additional fees, and totals. Additionally, choose to hide line items such as upgrades if they do not need to be shared with a report recipient. Save time and send automated reports to event stakeholders.

Full analytics suite

Know your business inside and out. Track sales, orders, customer locations and several other valuable pieces of data all in real time with visual graphs, charts, and heat maps. We make your data easily digestible so you can quickly gain insights and highlight trends.

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Seating charts

Intuitive designer

Is your venue modular or support multiple seating layouts? Draw any floor plan in your browser. Draw large venues in a few hours. Adjust them on the fly. No coding required.

Trace over an existing reference chart

The reference chart tool helps you find the right scale and row spacing to match your existing floor plan. Maximize tickets for sale without ever overselling a venue. Save time and minimize errors by drawing on top of an existing floor plan.

Temporarily hold seats

Seats are held for the ticket buyer while making a selection, until they are booked or time out. Set time limits for how long tickets are held before timing out and being released for others to purchase.

Mobile and desktop ready

Selecting seats feels and operates just as good on mobile as it does on desktop, ensuring a perfect checkout experience no matter the device that the customer is using.

Let people choose their own seats

Generate more revenue while delivering a better attendee experience. Reserved seating reduces abandon carts, promotes early ticket purchases and purchases by larger groups.

Avoid double bookings

Real-time availability updates ensure that ticket buyers cannot book the same seat twice. Rest assured knowing each booking corresponds to the correct ticket purchase even if an event is published on differnet sites or if an event is part of a season.

"Best Available" seats

Assign the best available seats automatically or just suggest them - giving you more control and better occupancy.

Beautiful colorblind proof color palettes

Colors everyone can enjoy. Use any of our handcrafted color palettes, carefully picked to make your charts more attractive while maximizing its accessibility, since all palettes are colorblind proof.

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Security & support

Detailed help documentation

Sellout maintains a highly detailed library of help documentation available at help.sellout.io to answer the most common questions for customers, and event organizers alike. If you've got a question, it's very likely covered in the documentation. If you need further help, just click the chat bubble in the bottom right corner to speak with one of us directly.

Passwordless checkout for maximum security

Passwords are increasingly a liability for customers due to many high-profile recent data breaches. That's why Sellout uses the much more secure standard of SMS text message verification to allow users to check out and purchase items. This protects your customers and helps to prevent fraud.

Fully PCI compliant for payments

By using Stripe for payment processing, Sellout utilizes the highest security standards possible and maintains PCI compliance at all times.

Chat based support in minutes

See that little orange chat bubble in the bottom right corner of the screen? Click it anytime and be talking with a member of our support team within minutes. Our average reply time is under 10 minutes, and we not only help you, but we help your customers as well.

Built-in fraud prevention

Sellout's payment processor Stripe constantly monitors transactions on the system for suspicious activity and credit card fraud, keeping your business and customers safe.

Features for days (and days)

Seriously, just keep scrolling. We have a hard time keeping track of all of them.

Event creation

Selling tickets

Event management

Seating charts

Security & support

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