Sellout uses Stripe as our payment processor. When signing up for Sellout, you will be prompted to register for or connect an existing Stripe account. As soon as a customer purchases a ticket from you, we send the payment directly to your bank account. The money lands in your account in about 2 business days and your funds are never held by us at all.
Our payment platform is 100% secure, encrypted, and PCI compliant thanks to our seamless Stripe integration. Your customers' payment data is never at risk, and never even stored on our servers.
By default, all fees are passed onto the ticket buyers on top of the ticket price. So if you set a ticket price at $25, you get $25 in your bank account (in 2 business days) for each ticket purchased. Our fees and Stripe's payment processing fees are added onto the total order price for the customer.
Minutes. In fact, most of our event organizers can get their accounts set up and be selling tickets to their events within just 5 minutes.
In the unfortunate scenario where you have to cancel an event, Sellout automatically notifies all your customers via email and SMS and issues refunds across the board, even allowing you to add in a personal message to explain why the event needed to be cancelled. When a cancellation happens, the event organizer is responsible for covering all Sellout platform and Stripe fees, which are automatically debited from your bank account.